Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

All orders can be returned up to 14 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the product back to the address below in its original packaging. You can expect a refund within one billing cycle of us receiving your returned product. There will be an additional 25k UGX deduction from the refund, for label usage.

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

Also, we understand customers must open items before determining if they like it. As long as the item is not used in excess, you will get a full refund for it. If not, you will be subject to a partial refund.

Returns Should be sent to:

bestbuyug.com Returns

Order # (Include your order number)

Plot 131, Kira Road

Kampala, Uganda - 184191

We are committed to your privacy and security. When you shop at bestbuyug.com your security and privacy is 100% guaranteed. Your personal information is used to process your order, and bestbuyug.com will not share or exchange online information that you provide us with a third party unless you provide prior consent.

All transactions are 100% safe and secure. Order details are encrypted with Secure Socket Layer (SSL).

If you have any questions regarding our privacy policy and practices, or would like to do delete any data associated to you, please contact us.